If this does not resolve the issue please contact our Customer Service Team. Once deleted, re-open CAM and you will be able to add new GIFs. Inside you'll find a folder titled 'gifs.'īefore deleting the GIF, close CAM, otherwise you may not be able to delete the file. To delete a GIF manually from CAM, you would need to search for %APPDATA% in your Windows 10 Search Bar, then find the NZXT CAM folder. If you are unable to load a different GIF, this may mean you would have to delete the file that is causing this problem. Sometimes when an incompatible GIF is uploaded, it can cause issues with loading other GIFs. There are a lot of different ways a GIF is encoded, sometimes making the GIF incompatible with the Kraken Z Cooler. Take the GIF to, and select GIF Optimizer.

Upload the GIF image to an outside image host and add it into your email through a URL.

Encoding is the process of converting data from one form to another. Open your GIF image in Photoshop > File > Export > Save for Web > Leave default settings and click Save. The GIF is encoded poorly or improperly.There is a limit of 20MB at a resolution of 250x250 pixels for a GIF, if you are over that size, the GIF will not load up at all.If the GIF is not loading on the cooler it would be for one of the following reasons: In the event that you upload a GIF to your CAM software for your Z cooler, and the GIF does not load, this could potentially be a problem with the GIF that is being used.

Gif why wont they tell me